SHIPPING POLICY
Last updated: September 29, 2026
BarePace provides free tracked standard shipping on eligible orders. Shipping availability, estimated delivery times, and any expedited options shown at checkout depend on the destination.
ORDER PROCESSING
Orders are normally processed within 1–2 business days, excluding weekends and public holidays. Processing may take longer during product launches, promotions, holidays, or periods of unusually high order volume.
You may request a change or cancellation within 6 hours of purchase by contacting BarePace with your order number. After 6 hours, fulfillment may already have started, and changes or cancellations cannot be guaranteed. An order is not considered canceled until BarePace confirms it.
ESTIMATED DELIVERY
Standard delivery is generally estimated at 7–10 business days after processing. Delivery estimates are not guaranteed and may be affected by the destination, carrier delays, weather, customs, public holidays, or other events outside our reasonable control.
Tracking information will be provided when available. Tracking may require several business days to update after the shipment is created.
INTERNATIONAL SHIPPING, DUTIES, AND TAXES
International delivery availability is shown at checkout. Customers are responsible for any import duties, customs charges, brokerage fees, or local taxes not collected during checkout. Customs processing may extend delivery times.
OPTIONAL SHIPPING PROTECTION
Optional BarePace Shipping Protection may be added or removed before payment. When selected, a $4.95 fee provides additional protection for eligible orders against loss, theft, or damage during transit, subject to the claim requirements below. Shipping Protection may also include priority order handling when stated at checkout.
Shipping Protection is optional and is not required to place an order. The Shipping Protection fee is non-refundable after an order has shipped.
IF SHIPPING PROTECTION IS NOT PURCHASED
BarePace will still help investigate a package that appears to have been lost before confirmed delivery. Any resolution will depend on carrier findings and applicable consumer protection laws.
If tracking confirms successful delivery to the address entered at checkout, BarePace cannot guarantee a complimentary replacement or refund for theft, disappearance after delivery, or an unsecured delivery location when Shipping Protection was not purchased.
Customers are responsible for providing a complete and secure delivery address and for collecting packages promptly after delivery.
An incorrect item, a manufacturing defect, or an item that arrived damaged remains covered by our Returns & Refunds Policy whether or not Shipping Protection was purchased.
SHIPPING PROTECTION CLAIMS
Contact BarePace promptly with your order number, tracking information, a description of the issue, and supporting photos or video when applicable.
Claims for transit damage should be submitted within 7 days after delivery. Claims for a package believed to be lost should be submitted within 14 days after the carrier's estimated delivery date. Theft claims may require confirmation of delivery, photographs, a carrier statement, or other reasonable supporting information.
Approval is subject to the order, tracking history, evidence supplied, and any applicable protection-provider requirements. Shipping Protection does not cover an incorrect or incomplete customer address, refusal of delivery, failure to collect a package, customs seizure, or fraudulent claims.
DAMAGED OR INCORRECT ORDERS
Inspect your order after delivery. Contact us within 5 days if your order arrived damaged, defective, incomplete, or incorrect. Include clear photos or video of the product, packaging, and shipping label. These issues are handled under our Returns & Refunds Policy and do not require the purchase of Shipping Protection.
ADDRESS CHANGES AND DELIVERY ISSUES
Customers are responsible for the accuracy of the address entered at checkout. Contact us within 6 hours if an address needs correction. We cannot guarantee changes after fulfillment begins.
BarePace is not responsible for delays or additional costs caused by an incomplete or incorrect address, refusal of delivery, failure to collect a package, or instructions given directly to the carrier. If a package is returned to sender, reshipping charges may apply, or eligible costs may be deducted from the refund where permitted by law.
DELAYS
Carrier scans and delivery estimates may occasionally be delayed. If tracking has not updated for several business days or the estimated delivery date has passed, contact us through our Contact Us page so we can assist with an investigation.
This policy does not limit rights available under applicable consumer protection laws.